LobbyLoopSelf-service check-in
A clear path from finding a reservation through the required formalities to room access. At a lobby kiosk, following your hotel’s process.
Hotel self-service with your branding
Your hotel.
At your
guest’s pace.
Check in at your own pace. Hotel extras at your fingertips. Room access on a card or your phone. LobbyLoop brings the hotel kiosk and guest app together in one experience under your brand.
We confirm the scope for each hotel, its PMS, lock system and kiosk equipment.
SUNMI KIOSKSCHECK-IN / CHECK-OUTGUEST APPWHITE LABEL
Reception that gives guests a choice
Less paperwork.
More time to enjoy the stay.
Guests choose self-service, giving your team more time for personal assistance. LobbyLoop guides routine tasks and introduces hotel services at the right moment.
The whole hotel at your fingertips
Breakfast, dinner, a sauna or a massage. Guests explore your services and choose extras on the kiosk screen or in the hotel app.
Convenient check-out
A clear stay summary and self-service check-out, with status updates sent to the hotel system within the agreed integration scope.
The guest journey
From lobby to room.
Step by step.
One consistent process on screen. When something needs attention, guests have a clear route to reception for help.
- 1
Find your reservation
Start check-in following the hotel’s process.
- 2
Make the stay yours
Confirm the required details and choose your extras.
- 3
Get your room access
Use a card or mobile key, depending on the lock system.
- 4
Make yourself at home
Enjoy the hotel’s services and check out with ease.
For everyday stays and group arrivals
More time for guests.
More possibilities for your hotel.
From a quiet morning to a whole conference arriving at once. Match your service and offers to the character of your hotel.
Groups / conferences / events
The coach arrives.
The lobby stays calm.
Spread arrivals across several kiosks. Agree the group process in advance, and involve reception where a conversation or an individual decision is needed.
Group arrival
Kiosk 01Kiosk 02Reception help
Hotel extras
A great stay
comes with extras.
Present your services at check-in and during the stay. Show clear prices and availability, with a billing process agreed with the hotel.
- Breakfast and dinner
- Sauna and wellness
- Spa and massages
- Hotel packages and services
White label / kiosk + app
Your hotel’s identity.
On every screen.
Your logo, colours, photos, content and services create a recognisable experience. Configure the kiosk and mobile app around your hotel’s brand, services and guest journey.
A downloadable hotel-branded app gives guests access to your services and, with compatible locks, a mobile room key. We agree the app distribution approach as part of the rollout.
Let’s talk about your brandYOUR HOTEL
Nice to
see you.
Your colours. Your character.
Part of your hotel’s systems
Your PMS. Your locks.
One guest journey.
We start with the systems your hotel uses. We check their capabilities, then agree the integration scope and tests before launch.
Reservations and stay status
PMS integrations cover agreed access to reservations, rooms, statuses and billing. Available features depend on the provider, version and the hotel’s API permissions.
Phone or card
Mobile keys require a compatible lock system and the provider’s SDK. Encoding cards at the kiosk requires a suitable encoder, cards and an authorised integration.
A kiosk that fits your lobby
We select the SUNMI device, peripherals and operating mode before testing the full process. We confirm the exact model’s equipment and the guest assistance path.
We confirm rollout scope and compatibility with each hotel’s PMS, locks and equipment individually. Not every system provides the same features. Manufacturer names do not imply certification or partnership.
Start with your hotel
Let’s design a better
start to every stay.
Tell us about your hotel, the PMS you use and how you issue keys today. We’ll focus the rollout discussion on what your property needs.
hello@lobbyloop.eu +48 576 899 566
Reception. Technology. Your brand.
Bring them together with LobbyLoop.